Help center
Find answers to common questions below, or reach out directly — we typically respond within a few hours.
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support@recerba.comAvailable Monday–Friday, 9am–6pm. Start a conversation from any page inside the app.
Open chatStep-by-step guides for every feature in Recerba — from setup to advanced analytics.
Browse docsGo to Admin → Floor Plan Builder. Click '+ Add Table', choose the shape, capacity, and label. Drag it to position and hit Save. Tables are immediately available for reservations.
Every restaurant gets a unique booking URL (e.g. recerba.com/r/your-restaurant). Share it on your website, Instagram bio, or Google Business profile. Guests pick a date, time, and party size and submit their details.
Yes. Go to Admin → Staff and click 'Invite'. Enter their email and assign a role: Manager (full admin access) or Host (dashboard and floor plan view only). This feature requires a Pro plan.
After 14 days your account switches to the Starter plan. You keep access to reservations, walk-ins, the host panel, and the booking widget. Pro features (Analytics, Floor Plan Builder, Staff, etc.) become locked until you upgrade.
Go to Admin → Settings → Billing and click 'Cancel subscription'. Your access continues until the end of the current billing period. No partial refunds are issued.
All data is stored on Supabase (PostgreSQL) hosted on AWS. Each business account is fully isolated — your data is never shared with other accounts.